All Systems Operational

Uptime over the past 90 days. View historical uptime.
Thrive Learning Platform (UK and Rest of the World) Operational
Thrive Learning Platform (MENA) Operational
Thrive Learning Platform (UK and Rest of the World) - Staging Operational
Thrive Learning Platform (MENA) - Staging Operational
Thrive Learning Mobile App Operational
Content Hub Operational
Thrive Help Operational
Thrive Support Operational
Thrive Insights Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Insights Maintenance Jan 24, 2026 16:30-16:45 UTC

Due to some essential maintenance work by our data provider, Thoughtspot, you may experience issues with accessing reporting Insights Dashboards for a short period from 16:30 GMT to 16:45 GMT on January 24th.

Rest assured, all your content and work completed before the patch will be fully preserved and accessible once the maintenance is complete
Posted on Jan 22, 2026 - 14:42 UTC
System Metrics Month Week Day
Uptime (UK and Rest of the World) ?
Fetching
Jan 23, 2026

No incidents reported today.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Mobile SSO login (Android)
Resolved - Our teams have been able to make the necessary updates to the Android mobile app and the Google play store has approved the change. The latest version of the app (v5.70.1) should roll out automatically across installed devices.
Jan 19, 14:05 UTC
Identified - The root cause of this issue has been identified and a fix is being worked on as a priority.
Jan 19, 10:43 UTC
Investigating - We are currently investigating an issue with accessing the Android mobile app using Single Sign On.
We have confirmed that mobile browser access is working as expected as well as desktop browser.
Jan 19, 10:02 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Intermittent 5xx Errors on api-service
Resolved - Error rates have dropped to within our defined thresholds since the changes have been made. We'll continue to monitor and make subsequent improvements.
Jan 9, 11:19 UTC
Monitoring - The service concerned has been allocated more resources and we have seen a reduction in errors. We'll continue to monitor and review our scaling policies.
Jan 7, 11:23 UTC
Investigating - We've seen an increase in 5xx errors on the public api-service. Our team is working to resolve the issue. Please retry any failed requests.
Jan 7, 10:30 UTC
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