In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 2026 - 15:00 UTC
Scheduled - Insights Scheduled reports are temporarily unavailable for Learners and Learner Admins while we carry out maintenance to resolve an issue. This functionality remains available for Admin users. Other reporting functionality is unaffected. We will provide a further update once maintenance is complete.
Mar 12, 202615:00 - Mar 18, 202615:00 UTC
Resolved -
This incident has been resolved.
Mar 26, 20:59 UTC
Update -
Thrive has completed correcting audience assignments. Our monitoring is not showing any additional assignment issues. If you have any questions or are having challenges, please contact our Support Team.
Mar 26, 20:59 UTC
Monitoring -
Earlier today, Thrive's monitoring identified an issue impacting Audience assignment. The issue began at 11:39 GMT and ended at 14:45 GMT. During this time, some users may have been assigned to an incorrect audience. The change has been reverted and the audience assignments are in the process of being corrected.
Mar 26, 16:35 UTC