Intermittent 5xx Errors on api-service

Incident Report for Thrive Learning

Resolved

Our proactive alerting identified that our public API service experienced service degradation during two periods: 10:24–10:46 AM and 11:04–11:16 AM (GMT). The issue has now been resolved. Please retry any failed requests.

Posted Feb 09, 2026 - 10:00 UTC