Insights Dashboards not loading

Incident Report for Thrive Learning

Resolved

Our vendors have confirmed that affected services have returned to normal operation and functioning properly. The will continue to monitor their environments. We have confirmed that Insights dashboards are loading as expected.
Posted Oct 22, 2026 - 07:38 UTC

Update

Our vendors are still working towards a resolution. We will provide an ETA as soon as we can. .
Posted Oct 21, 2026 - 20:52 UTC

Identified

We have identified an issue with our reporting engine that is preventing all Insights Dashboards from loading. Our vendors are aware of the problem and are working towards a resolution.
Posted Oct 21, 2026 - 19:07 UTC
This incident affected: Thrive Insights.